Guarantee & Returns Policy

If you are not completely satisfied with your order we can offer either a refund or exchange providing that goods are returned to us within 30 days of purchase. Please contact customer services by email at info@renonline.net or by phoning 732-553-1185.

We aim to handle your returns within seven working days of receiving the goods. If the goods are being returned because they were incorrectly supplied, then we will also refund the postage and packaging costs.

Please note that if you have purchased your products via one of our stockists you will need to arrange your return or exchange with them directly.