Happy skin, we deliver.
Is your order shipping outside of the UK? Please make sure to check DPD’s daily COVID-19 International Bulletin to see if your parcel could be delayed.
Please note we are currently making some upgrades to our warehouse system. As a result Standard Delivery might take between 5-8 working days.
If you have selected Royal Mail as your method of delivery please ignore any DPD notifications you may receive. We are working on fixing this issue as soon as possible.
We are working closely with our carriers to ensure you receive your parcel within the stated time-frames. Due to today's ever-changing environment, please note there may be a delay on international deliveries. We will update you as soon as we know more information.
UK Standard Delivery
Delivered by Royal Mail, 2nd class.
UK Standard Delivery, £3. Free on orders over £30.
Usually received within 3-5 working days* once dispatched.
UK Next Day and Saturday Services*
Orders with these delivery methods are sent via DPD.
UK Next Day, £5. Free on orders over £100.
Saturday Delivery, £12.
Orders must be placed before 12pm, Mon-Fri to qualify for next day delivery.
*We are currently unable to offer Next Day and Saturday Delivery. These services will be available again soon.
Orders with addresses outside of the UK are sent via DPD.
European Union or EEA Delivery, £10.
Rest of World, £15.
DPD is a flexible premium delivery service. Enter your phone number at the checkout, and you’ll get a text confirming your delivery date and time. Or reply to the text message from DPD with a preferred alternative delivery date. Deliveries can also be notified and rescheduled via email.
Need help rearranging delivery? Contact us on 020 7724 2900. Or track your order with the tracking number in your dispatch confirmation email.
To ensure there are no mistakes and that our delivery company has all the correct address information, our system verifies your address with your postcode. We’re unable to process orders to a P.O Box address.