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Delivery Information

Happy skin, we deliver.

It’s great to have options. Here’s the lowdown on our delivery services.

UK Standard Delivery

Delivered by Royal Mail, 2nd class.
UK Standard Delivery, £3. Free on orders over £30.
Usually received within 3-5 working days once dispatched.

UK Next Day & Saturday Services

Orders with these delivery methods are sent via DPD.*
UK Next Day, £5. Free on orders over £75.
Saturday Delivery, £12.
Orders must be placed before 13:00, Mon-Fri to qualify for next day delivery.

International Delivery

Orders with addresses outside of the UK are sent via DPD.*
European Union or EEA Delivery, £10.
Rest of World, £15.

 

*DPD is a flexible premium delivery service. Enter your phone number at the checkout, and you’ll get a text confirming your delivery date and time. Or reply to the text message from DPD with a preferred alternative delivery date. Deliveries can also be notified and rescheduled via email.

Need help rearranging delivery? Contact us on 020 7724 2900. Or track your order with the tracking number in your dispatch confirmation email.

To ensure there are no mistakes and that our delivery company has all the correct address information, our system verifies your address with your postcode. We’re unable to process orders to a P.O Box address.