NEVER RUN OUT OF YOUR CLEAN, EFFECTIVE SKINCARE ESSENTIALS AGAIN
WHY SUBSCRIBE & SAVE?
HOW IT WORKS
NEED TO LOG IN?
FREQUENTLY ASKED QUESTIONS
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You can set up a subscription in two simple steps;
- Find your favorite skincare product on our site. On the product page, select 'Subscribe & Save' before adding the item to cart. Note: Bundles and kits aren't included.
- Choose how often you want to receive your product, with delivery options ranging from 1 - 6 months. You can adjust this frequency later if needed.
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You can manage your subscription here.
Just select 'Manage this subscription' then 'Reschedule' and pick your desired date.
You can adjust your order date up to 24 hours before the upcoming order date.
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We offer subscriptions on all full-sized and travel-sized products. This excludes bundles and kits.
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You can manage your subscription here.
Just select 'Manage this subscription', then 'Skip' and confirm your choice.
You can skip an order up to 24 hours before the upcoming order date.
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We offer 15% off as standard for subscriptions.
You will not be able to use an additional promotional code or voucher on your subscription order.
Promotional codes and vouchers will only be accepted if you place an order outside of a subscription.
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Yes, you will be sent a reminder email when your subscription order is scheduled for renewal.
To ensure your reminder email is not missed, ensure that any emails coming from REN Skincare are not flagged as junk/spam in your email provider.
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Standard delivery orders are delivered by UPS Ground and take anywhere between 5-7 business days to arrive.
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Yes, tracking details will be provided in your order confirmation.
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You will be charged at the current rate plus tax at the frequency you selected for your subscription order. You can view you subscription in the customer portal.
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You can manage all your subscriptions here.
Your subscriptions will be listed under the 'Active' section of the account.
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Returns do not cancel auto-delivery. In order to cancel your auto-delivery for your subscription order, you will need to cancel your subscription within your customer portal.
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You can amend/update which products you want to auto-replenish in your customer portal. Please note any amendments will need 24 hours to sync up to your current subscription.
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Only the items purchased via our Subscribe & Save program will be sent with your order. Subscription orders are not eligible for free gifts or samples.
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You can cancel your subscription up to 24 hours before your next order date through the customer portal by following these steps;
- Enter the email address you used to create the subscription here
- We'll email you a password-free link to log into your account
- Select 'Manage Subscription' and then 'Cancel Subscription for the subscription you'd like to cancel
- Choose a reason for cancellation and confirm
SUBSCRIBE TO YOUR CLEAN SKINCARE FAVOURITES
Exfoliating AHA & BHA toner to brighten & even skin
$22.00 - $40.00Nourishing night cream to help repair the skin barrier
$29.00 - $55.00Night cream to to reduce the appearance of dark spots
$22.00 - $55.00Brightening eye cream to visibly reduce dark circles
$22.00 - $51.00