Standard delivery parcels are delivered by Royal Mail 2nd Class in the UK. This service normally takes between 3 – 5 working days to arrive once dispatched.
For UK next day delivery, UK Saturday delivery and orders with delivery outside of the UK, parcels are sent with DPD couriers.
DPD is a premium delivery service that offers flexibility to you. If you provide your mobile phone number during checkout at REN's website you will receive a text message alerting you as to when delivery will take place. If this is not a convenient time for you just reply to the text message from DPD with a preferred alternative delivery date. Deliveries can also be notified and rescheduled via email.
Please contact us on 020 7724 2900 if you have any problems arranging re-delivery. You can track your order using the tracking number provided in your dispatch confirmation from REN.
UK, Channel Isles, Northern Ireland and Ireland: £3 (Please note this is our standard delivery charge, however at times we offer free standard delivery, which will be announced on the homepage.)
UK: Next day delivery (available for orders placed before 12 noon only, excl. weekends): £5.85
UK: Guaranteed next day delivery for Saturday (available for orders placed Fridays before 12 noon): £15
Rest of the world: £15