Free USA shipping

on all orders over $60

Free shipping to Canada

on orders over $100

Free Sample of Perfect Canvas

on all orders

Cookies Policy

REN uses cookies to improve your user experience by showing you relevant content or by remembering your answers to questions in tools like Beauty Genius and to understand how our website is used.

Cookie policy

This Cookie Policy applies to any websites, branded pages on third party platforms (such as Facebook or YouTube), and applications accessed or used through such websites or third party platforms (“REN Sites”) which are operated by or on behalf of the REN group of companies.

By using the REN Sites, you are consenting to our use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies in this way, you should set your browser settings accordingly or not use the REN Sites. If you disable the cookies that we use, this may impact your user experience while on the REN Sites.

The table below summarises the different types of cookie we use on REN Sites, together with their respective purpose and duration (i.e. how long each cookie will remain on your device).

What are cookies?

Cookies are files or pieces of information that may be stored on your computer (or other internet enabled devices, such as a smartphone or tablet) when you visit a REN Site. A cookie will usually contain the name of the website from which the cookie has come from, the "lifetime" of the cookie (i.e. how long it will remain on your device), and a value, which is usually a randomly generated unique number.

What do we use cookies for?

We use cookies to make the REN Sites easier to use and to better tailor the REN Sites and our products to your interests and needs. Cookies may also be used to help speed up your future activities and experience on our Sites. We also use cookies to compile anonymous, aggregated statistics that allow us to understand how people use our Sites and to help us improve their structure and content. We cannot identify you personally from this information.

What types of cookies do we use?

Two types of cookies may be used on the REN Sites - "session cookies" and "persistent cookies". Session cookies are temporary cookies that remain on your device until you leave the REN Site. A persistent cookie remains on your device for much longer or until you manually delete it (how long the cookie remains on your device will depend on the duration or "lifetime" of the specific cookie and your browser settings).

Some of the pages you visit may also collect information using pixel tags (also called clear gifs) that may be shared with third parties which directly support our promotional activities and website development. For example, website usage information about visitors to REN Sites may be shared with our third party advertising agency to better target Internet banner advertisements on our websites. The information is not, however, personally identifiable, although it could be linked to your personal information.

 

Cookies used on REN Sites

Type of cookie

Necessary

What do they do?

These cookies are essential to make REN websites work correctly, they enable you to move around our websites and use our features. Examples include remembering previous actions (e.g. entered text) when navigating back to a page in the same session.

Do these cookies collect my personal data / identify me?

These cookies don’t identify you as an individual.

If you do not accept these cookies, it may affect the performance of the website, or parts of it.

Type of cookie

Performance

What do they do?

These cookies help us understand how visitors interact with our websites by providing information about the areas visited, the time spent on the website, and any issues encountered, such as error messages. This helps us improve the performance of our websites.

Do these cookies collect my personal data / identify me?

These cookies don’t identify you as an individual. All data is collected and aggregated anonymously.

Read more

 

Type of cookie

Functionality

What do they do?

These cookies allow our websites to remember the choices you make (such as your user name, language or the region you are in) to provide a more personalised online experience. They can also enable visitors to watch videos, play games and engage with social tools, such as blogs, chatrooms and forums.

Do these cookies collect my personal data / identify me?

The information these cookies collect may include personally identifiable information that you have disclosed, such as your username or profile picture. We shall always be transparent with you about what information we collect, what we do with it and with whom we share it. If you do not accept these cookies, it may affect the performance and functionality of the website and may restrict access to content on the website.

Read more

 

Type of cookie

Targeting / advertising

What do they do?

These cookies are used to deliver content that is more relevant to you and your interests. They may be used to deliver targeted advertising or to limit the number of times you see an advertisement. They also help us measure the effectiveness of advertising campaigns on REN and non –REN websites.

We may use these cookies to remember websites you have visited and we may share this information with other parties, including advertisers and our agencies.

Do these cookies collect my personal data / identify me?

Most types of these cookies track consumers via their IP address so may collect some personal identifiable information. For more information about these cookies, including the information they collect and how this is used, click here.

Read more

 

Do we use third party cookies?

We use a number of suppliers that may also set cookies on your device on our behalf when you visit the REN Sites to allow them to deliver the services they are providing. To get more information about these cookies, as well as information about how to opt-out of receiving such cookies, click here.

When you visit the REN Sites you may receive cookies from third party websites or domains. We endeavour to identify these cookies before they are used so that you can decide whether or not you wish to accept them. More information about these cookies may be available on the relevant third party's website.

 

How can I control or delete cookies?

Most internet browsers are initially set up to automatically accept cookies. You can change the settings to block cookies or to alert you when cookies are being sent to your device. There are a number of ways to manage cookies. Please refer to your browser instructions or help screen to learn more about how to adjust or modify your browser settings.

If you disable the cookies that we use, this may impact your experience while on the REN Sites, for example you may not be able to visit certain areas of a REN Site or you may not receive personalised information when you visit a REN Site.

If you use different devices to view and access the REN Sites (e.g. your computer, smartphone, tablet etc) you will need to ensure that each browser on each device is adjusted to suit your cookie preferences. Click here for more information. 

 

More detailed information

 

Session / temporary - These cookies are deleted from your device after you leave the website.

Permanent / persistent - These cookies are not deleted from your device after you leave the website. They remain on your device for a longer period of time.

 

Performance

Cookie used

Analytics / Tracking

What does it do?

Provides anonymous / aggregated information about where you go and what you do on REN and other websites.

How long does the cookie stay on your device?

Persistent, session and third party

Cookie Details

REN uses the following Analytics Cookies & Web Beacons

AT internet
Bitly
ClickTale
Cloudflare
Gemius
Google Analytics
Metrix Lab / Opinion Bar
Microsoft
New Relic
Omniture / Site Catalyst
pixel.quantserve.com (third party cookies)
Qubit
Unica
Web Trends
Wordpress Stats
YouTube Tracking

 

Functionality

Cookie used

Social Media / sharing

What does it do?

Allows you to share comments / ratings/pages / bookmarks and helps to provide access to social networks and social online tools more easily.

How long does the cookie stay on your device?

Third Party

Cookie Details

Add This
Delicious.com
Facebook Connect and Facebook plugins
Linkedin
Oracle
Pinterest
Tumblr
Twitter
YouTube 
Yummly 

 

Targeting/ Advertising

Cookie used

Cross site tracking

What does it do?

Provides anonymous information about visitors, such as the websites they visit before and/or after visiting a REN website.

How long does the cookie stay on your device?

Persistent, session and third party

Cookie Details

360tag.com 
Amobee 
Adform
Admeta 
Adnxs.com 
Adscale 
Adtech
App Nexus
Criteo
Distillery
Doubleclick.net 
Improve Digital 
Internet Billboard
Mathtag.com
Nielsen NetRatings Site Census
Pubmatic
Quisma.com
Rubicon
SmartAdserver 
Specificclick.net
Turn
Undertone.com
Weborama.fr 
YieldLab
Zenovia

 

Miscellaneous

Cookie used

Rich Media

What does it do?

Support various different parts of functionality on REN websites and partner websites such as playing videos, using online voucher codes / loyalty apps and downloading music.

How long does the cookie stay on your device?

Persistent, session and third party

Cookie Details

Atlas 
Pushexp.com 
Sizmek
Specific Media
Telemetryverification.net
Vimeo 
YouTube

 

Cookie used

Beacons Domains

What does it do?

Web beacons Support various different parts of functionality on REN websites. Web beacons (also known as web bugs / pixel tags/clear GIFs) monitor the behaviour of visitors on websites and can provide information such what users do on websites and user IP addresses to third party companies.

How long does the cookie stay on your device?

Persistent, session and third party

Cookie Details

We use a number of different beacons across REN websites, we have provided some examples about some of the most used web beacons work.

Flashtalking and TangoZebra – collects Anonymous data (browser information, operating system, page views) which can be used to provide users with more relevant content and the data can be used to measure popular campaigns / web pages. This aggregated data is shared with third parties.

 

Cookie used

Other

What does it do?

Support various different parts of functionality on REN websites.

How long does the cookie stay on your device?

Persistent, session and third party

Cookie Details

Blueknow
CookieQ
Disqus
Fontdeck.com 
Google Maps
JSESSIONID
Linkedin.com
Ocado.com
Spotify
Track.adform.net
Ulabox