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Contact Us

Delivery
Please note we are currently making some upgrades to our warehouse system. As a result Standard Delivery might take between 5-8 working days.

If you have selected Royal Mail as your method of delivery please ignore any DPD notifications you may receive. We are working on fixing this issue as soon as possible.

COVID-19 Update
We are working closely with our carriers to ensure you receive your parcel within the stated time-frames. Due to today's ever-changing environment, please note there may be a delay on international deliveries. We will update you as soon as we know more information.

Got a question or need some product advice? Drop us a line.

Email us, we’ll aim to reply within 48 hours.
Fill in the handy contact form at the bottom of this page, and we'll get back to you.

Call us, we’re good listeners.
Customer Care Team: +44 (0)800 112 4339
Head Office: +44 (0)20 7 724 2900

Opening Hours & Working Days
Hours: 9:00 - 17:30 (Mon-Fri)

Please note our customer care team will not be working on the following dates:

Friday 10th April 2020 (Good Friday)
Monday 13th April 2020 (Easter Monday)
Friday 8th May 2020 (Early May Bank Holiday)
Monday 25th May 2020 (Spring Bank Holiday)
Monday 31st August 2020 (Summer Bank Holiday)
Friday 25th December (Christmas Day)
Monday 28th December (Boxing Day substitute)

Want to work with us?
For Hotels and Amenities contact: amenities@renskincare.com
For Store information contact: retailers@renskincare.com
For Press enquiries: press@renskincare.com

Fancy a career at REN Clean Skincare? Get in touch at careers@renskincare.com and we'll get to talking.

Live Chat

Live Chat

Rather talk in real time? Use Live Chat.

Call Us

Call Us

+44 (0)20 7 724 2900
Mon-Fri: 9:00 - 17:30

Email Us

Email Us

customercareuk@renskincare.com
We aim to respond within 48h.

Free travel minis

on orders over £40

Earn reward points

with our loyalty programme

Free UK delivery

on all orders