Terms & Conditions
*Discount offers terms and conditions:
The SUNNY20 offer is valid until 11:59pm BST on Friday 28th June 2019. The offer is only valid on products included in the Summer Sale collection.
The SUNNY20 offer is not valid on bundles, supersize editions, Clean Screen Mineral SPF 30, and our Ocean Plastic Atlantic Kelp And Magnesium Body Wash and Body Cream.
The free Hand Balm with £60 orders promotion is valid until 11:59pm BST on Friday 28th June 2019 or while stocks last.Only one promotional code can be used per order.
Discount offers cannot be used on Clean Screen Mineral SPF 30, Glow Daily Vitamin C Gel Cream, Evercalm™ Overnight Recovery Balm, bundles, sets or supersize editions.
The offer cannot be exchanged for a different product or combined with another discount offer.
REN Clean Skincare x Body Camp Competition Terms and Conditions.
One winner will receive a voucher for a seven nights stay for two at the Body Camp Mallorca, with flights (up to a value of £500), and a selection of REN Skincare products (worth £319). Transfers not included.
In order to redeem the prize, please note the stay will need to be booked by 11:59pm on 30/06/2019.
Prize is subject to availability. No purchase is necessary. A purchase does not increase the chances of winning. Only one entry is permitted per household via online route of entry, and no bulk or third party entries are permitted.
1. Eligibility: This Competition is open only to those who enter the competition here and who are 18 years of age or older as of the date of entry. The competition is open to UK residents only. It is void where prohibited by law. Employees of REN Clean Skincare and The Body Camp, their affiliates, subsidiaries, advertising and promotion agencies, and suppliers, (collectively the “Employees”), and immediate family members and/or those living in the same household of Employees are not eligible to participate in the Competition. The Competition is subject to all applicable federal, state, and local laws and regulations. Void where prohibited.
2. Agreement to Rules: By participating, the Contestant (“You”) agree to be fully unconditionally bound by these Rules, and You represent and warrant that You meet the eligibility requirements. In addition, You agree to accept the decisions of REN Clean Skincare as final and binding as it relates to the content of this Competition.
3. Competition Period: Entries will be accepted online starting at 10am BST GMT on Monday 1st May 2019 and ending at 11:59pm BST on 31st May 2019. All online entries must be received by 11:59pm BST on 31st May 2019.
4. How to Enter: The Competition must be entered by submitting an entry using the online form provided here. The entry must fulfill all Competition requirements, as specified, to be eligible to win a prize. Entries that are incomplete or do not adhere to the rules or specifications may be disqualified at the sole discretion of REN Clean Skincare. Optional verbiage to include: You may enter only once. You must provide the information requested. You may not enter more times than indicated by using multiple email addresses, identities, or devices in an attempt to circumvent the rules. If You use fraudulent methods or otherwise attempt to circumvent the rules, your submission may be removed from eligibility at the sole discretion of REN Clean Skincare.
5. Prize: The Winner of the Competition (the “Winner”) will receive a package that includes a seven nights stay for two at the Body Camp Mallorca, with flights (up to a value of £500), and a selection of REN Skincare products (worth £319). Actual/appraised value may differ at time of prize award. The specifics of the prize shall be solely determined by REN Clean Skincare. No cash or other prize substitution shall be permitted except at REN Clean Skincare’s discretion. The prize is non-transferable. Any and all prize-related expenses, including without limitation any and all federal, state, and/or local taxes, shall be the sole responsibility of Winner. No substitution of prize or transfer/assignment of prize to others or request for the cash equivalent by Winner is permitted.
6. Odds: The odds of winning depend on the number of eligible entries received.
7. Winner Selection and Notification: Winner will be selected from amongst the correct entries by a random drawing under the supervision of REN Clean Skincare. The Winner will be notified by email within five (5) days following selection of Winner. REN Clean Skincare shall have no liability for Winner’s failure to receive notices due to spam, junk e-mail or other security settings or for Winner’s provision of incorrect or otherwise non-functioning contact information. If Winner cannot be contacted, is ineligible, fails to claim the prize within 14 days from the time prize notification was sent the prize may be forfeited and an alternate Winner selected. Receipt by Winner of the prize offered in this Competition is conditioned upon compliance with any and all federal, state, and local laws and regulations. Any violation of these official rules by winner (at REN Clean Skincare‘s sole discretion) will result in winner’s disqualification as winner of the Competition, and all privileges as winner will be immediately terminated.
8. Terms & Conditions: REN Clean Skincare reserves the right, in its sole discretion, to cancel, terminate, modify or suspend the Competition should virus, bug, non-authorized human intervention, fraud, or other cause beyond REN Clean Skincare’s control corrupt or affect the administration, security, fairness, or proper conduct of the Competition. In such case, REN Clean Skincare may select the Winner from all eligible entries received prior to and/or after (if appropriate) the action taken by REN Clean Skincare. REN Clean Skincare reserves the right, in its sole discretion, to disqualify any individual who tampers or attempts to tamper with the entry process or the operation of the Competition or website or violates these Terms & Conditions. REN Clean Skincare has the right, in its sole discretion, to maintain the integrity of the Competition, to void votes for any reason, including, but not limited to: multiple entries from the same user from different IP addresses; multiple entries from the same computer in excess of that allowed by Competition rules; or the use of bots, macros, scripts, or other technical means for entering. Any attempt by an entrant to deliberately damage any website or undermine the legitimate operation of the Competition may be a violation of criminal and civil laws. Should such attempt be made, REN Clean Skincare reserves the right to seek damages to the fullest extent permitted by law.
9. Limitation of Liability: By entering, You agree to release and hold harmless REN Clean Skincare and its subsidiaries, affiliates, advertising and promotion agencies, partners, representatives, agents, successors, assigns, employees, officers, and directors from any liability, illness, injury, death, loss, litigation, claim, or damage that may occur, directly or indirectly, whether caused by negligence or not, from: (i) such entrant’s participation in the Competition and/or his/her acceptance, possession, use, or misuse of any prize or any portion thereof; (ii) technical failures of any kind, including but not limited to the malfunction of any computer, cable, network, hardware, or software, or other mechanical equipment; (iii) the unavailability or inaccessibility of any transmissions, telephone, or Internet service; (iv) unauthorized human intervention in any part of the entry process or the Promotion; (v) electronic or human error in the administration of the Promotion or the processing of entries.
10. Disputes: This Competition is governed by the laws of the United Kingdom, without respect to conflict of law doctrines. As a condition of participating in this Competition, participant agrees that any and all disputes that cannot be resolved between the parties, and causes of action arising out of or connected with this Competition, shall be resolved individually, without resort to any form of class action, exclusively before a court.
*WELCOME20 is only valid on first orders, you must create an account first.
Only one promo code can be used per order.
WELCOME20 cannot be used on Clean Screen Mineral SPF 30, bundles, sets or supersize editions.
The offer cannot be exchanged for a different product or combined with another discount offer.
Terms & Conditions
REN Ltd ("we", "us" or "our") provides the services available on the Site to you subject to the following terms and conditions (the "Terms and Conditions"). By accessing or using the Site, you are acknowledging that you have read, understand, and agree, without limitation or qualification, to be bound by these Terms and Conditions.
2. About REN
REN Ltd is the supplier of the goods and our address is The Edison, 223-231 Old Marylebone Road, London, NW1 5QT. Company registration number: 3332688. VAT registration number 872 8601 03.
To be eligible to purchase goods on this Site and to lawfully enter into and form contracts on this Site under English law you must: (a) be aged 18 or older; and (b) register on the Site; and (c) be the holder of a valid debit/credit card.
The prices indicated for products available via the Site are all inclusive of VAT (where applicable) at the current rates and are exclusive of delivery charges.
5. Product Information
We will do our best to ensure that all information, descriptions, photographs and prices of products appearing on the Site are correct at the time when the relevant information was entered onto the system. Though we aim to keep the Site as up to date as possible, the information including product descriptions appearing on this Site may not always reflect the product exactly at the moment you place an order.
6. Reselling of products
The products and services available on the Site, and any samples thereof we may provide to you are for personal use only. You may not sell or resell any of the products or services, or samples thereof, you purchase or otherwise receive from us. We reserve the right, with or without notice, to cancel or reduce the quantity of any orders that we believe, in our sole discretion, may result in the violation of our Terms and Conditions.
7. Online Orders
When you order online you will be helped through the process by simple instructions on the Site. You may review your order and confirm or correct it prior to finally placing your order. You place your order request for goods from the REN Site by clicking on the Submit button at the end of the online order process. When you have placed your order we will send you an email acknowledgement providing you with the details and value of your order, which has been debited to your credit/debit card. This is not an order acceptance from REN Ltd Online.
Unless we have notified you that we do not accept your order or you have cancelled your order, our acceptance of your order and the completion of the contract between you and us will take place when we have dispatched the goods ordered by you. To cancel your order after it has been dispatched to you, you will need to follow the Returns Policy & Procedure .
If you require a VAT invoice, please contact us at +44 (0)20 7724 2900. If you require any further information regarding your order(s) please contact Customer Services on +44 (0)20 7724 2900 (opening hours 9:30am - 5:30pm Monday to Thursday, 9:30am - 1:00pm Friday).
Only one offer or discount code can be used per item, order and customer. Our online offers cannot be used in conjunction under any circumstance.
You may pay using credit/debit card. You confirm that the credit or debit card that is being used is yours.
All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses or does not, for any reason, authorise payment to us, whether in advance or subsequent to a payment, we will not be liable for any delay or non-delivery.
9. Title to Goods
We will retain the legal ownership of the goods until full payment has been made by you and such payment has been received by us. Legal ownership of the goods will immediately revert to us if we refund any such payment to you.
10. Risk of Loss
Risk in the goods will pass to you upon delivery to you.
We will deliver the goods following the delivery option selected by you during the order process. Any delivery timescales quoted to you are indicative only. If some of our stock is unavailable when you place your order we will send you the rest of the order when it is available. We do not accept any liability for delayed delivery caused by any third party.
12. Acceptance of Goods
Upon receipt, you must inspect the goods. You will be deemed to have accepted the goods unless you notify us that you have cancelled the order and/or you return the goods in accordance with the Returns Policy & Procedure. If no such action is taken, we shall not be obliged to accept any rejection of the goods at a later date. Your statutory rights are not affected.
If you have not received the entire order as detailed in the order confirmation email sent to you when an order is received, please contact Customer Services on +44 (0)20 7724 2900 (open 9:30am – 5:30pm, Monday to Thursday, Friday 9:30am - 1:00pm) or email firstname.lastname@example.org.
13. Intellectual Property
All the content on the Site, including, but not limited to, text, graphics, logos, button icons, images, audio clips, data compilations, and software, and the compilation thereof (collectively, the "Content") is the property of REN Ltd, our affiliates, our partners or our licensors, and is protected by United Kingdom and international copyright laws. The trademarks, logos, and service marks displayed on the Site (collectively, the "Trademarks") are the registered and unregistered marks of REN Ltd, our affiliates, licensors or partners, in the United Kingdom and other countries, and are protected by United Kingdom and international trademark laws. All other Trademarks not owned by us, our affiliates, partners or licensors that appear on the Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us. Neither the Content, the Trademarks, nor any other portion of the Site may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our prior written consent.
14. Limited License
We grant you a limited, revocable, and non-exclusive license to access and make personal use of the Site. This limited license does not include the right to: (i) frame or utilise framing techniques to enclose the Site or any portion thereof (ii) modify or download the Site or its contents (except caching or as necessary to view content); (iii) make any use of the Site or its Content other than personal use; (iv) create any derivative work based upon either the Site or its Content; (v) collect account information for the benefit of another party; (vi) use any meta tags or any other "hidden text" utilising our name or the Trademarks; or (vii) use software robots, spiders, crawlers, or similar data gathering and extraction tools, or take any other action that may impose an unreasonable burden or load on our infrastructure.
We also grant you a limited, revocable, and non-exclusive license to create a hyperlink to the home page of the Site for personal, non-commercial use only. A website that links to our Site (i) may link to, but not replicate, our Content; (ii) may not imply that we are endorsing such website or its services or products; (iii) may not misrepresent its relationship with us; (iv) may not contain content that could be construed as distasteful, obscene, offensive or controversial, and may contain only content that is lawful and appropriate for all ages; (v) may not portray us or our products or services, in a false, misleading, derogatory, or otherwise offensive or objectionable manner, or associate us with undesirable products, services, or opinions; (vi) may not use any Trademark without express written permission; and (vii) may not link to any page of the Site other than the home page. We may, in our sole discretion, request that you remove any link to the Site, and upon receipt of such request, you shall immediately remove such link. Any unauthorised use by you of the Site terminates the limited license without prejudice to any other remedy provided by applicable law.
15. Press articles
REN Ltd does not accept any responsibility whatsoever for any celebrity endorsements in the Press articles displayed on this website. All articles have been reproduced here as they were originally printed and written by the original publisher. Any false claims or endorsements are the responsibility of the original publisher.
16. Your Obligations and Responsibilities
17. Your Account
You are responsible for ensuring that the personal information you provide to us is up to date. If your personal information changes then please notify us immediately by contacting Customer Services on +44 (0)20 7724 2900 (open 9:30am – 5:30pm, Monday to Thursday, Friday 9:30am - 1:00pm) or email email@example.com. Alternatively, you can update your details through the "My Account" page.
You are responsible for maintaining the confidentiality of your account and password and for taking all reasonable measures to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. If you have reason to believe that your password has become known to somebody else, or is likely to be used in any way that is unauthorised by you, you should contact us immediately. If you forget your password we will reset it upon your request and send it to the email address, which you specified when you registered.
Your account can be cancelled at any time by contacting Customer Services on +44 (0)20 7724 2900 (open 9:30am – 5:30pm, Monday to Thursday, Friday 9:30am - 1:00pm) or email firstname.lastname@example.org.
You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.
We reserve the right to refuse service and/or terminate accounts without prior notice if you violate these Terms and Conditions or if we decide, in our sole discretion, that it would be in REN Ltd Online's best interests to do so.
18. Recommend a Friend
Recommendations must be made by existing registered customers of REN Skincare.
Friends who are recommended must not already be existing customers of REN Skincare.
500 reward points will be awarded to the recommender for each recommended friend that makes a purchase at renskincare.com.
Reward points will be added to the recommender's account and can be redeemed in the same fashion as all reward points.
This recommend a friend scheme may be varied or withdrawn at any time in whole or in part without prior notice and is subject to availability.
Participation in this recommend a friend scheme constitutes acceptance of these terms and conditions.
19. Third Party Links
We are not responsible for the content of any off-Site pages or any other Sites linked to or from the Site. Links appearing on the Site are for convenience only and are not an endorsement by us, our affiliates or our partners of the referenced content, product, service, or supplier. Your linking to or from any off-Site pages or other Sites is at your own risk. We are in no way responsible for examining or evaluating, and we do not warrant the offerings of, off-Site pages or any other Sites linked to or from the Site, nor do we assume any responsibility or liability for the actions, content, products, or services of such pages and Sites, including, without limitation, their privacy statements and terms and conditions. You should carefully review the terms and conditions and privacy policies of all off-Site pages and other Sites that you visit.
20. Representations and Warranties; Limitation of Liability
The site is presented "as is." We make no representations or warranties of any kind whatsoever, express or implied, in connection with these terms and conditions or the site, including but not limited to warranties of merchantability, non-infringement or fitness for a particular purpose, except to the extent such representations and warranties are not legally excludable. You agree that, to the fullest extent permitted by applicable law, we will not be responsible or liable (whether in contract, tort or otherwise), under any circumstances, for any (a) interruption of business; (b) access delays or access interruptions to the site; (c) data non-delivery, misdelivery, corruption, destruction or other modification; (d) loss or damages of any sort incurred as a result of dealings with or the presence of off-site links on the site; (e) computer viruses, system failures or malfunctions which may occur in connection with your use of the site, including during hyperlink to or from third party sites; (f) any inaccuracies, omissions or misleading, false or deceptive statement in the content; or (g) events beyond our reasonable control. Further, to the fullest extent permitted by law we will not be liable for any direct, indirect, special, incidental, or consequential damages of any kind (including lost profits) related to the site regardless of the form of action whether in contract, tort (including negligence), or otherwise, even if we have been advised of the possibility of such damages. In no event shall our maximum aggregate liability exceed one hundred sterling as applicable or the value of the goods ordered whichever is greater. Because some countries do not allow the exclusion or limitation of liability for consequential or incidental damages, in such countries, our liability is limited to the maximum extent permitted by applicable law.
You agree to defend, indemnify and hold us harmless for any loss, damages or costs, including reasonable attorneys' fees, resulting from any third party claim, action, or demand resulting from your use of the Site. You also agree to indemnify us for any loss, damages, or costs, including reasonable attorneys' fees, resulting from any action you take that imposes an unreasonable burden or load on our infrastructure.
If you have any complaints or wish to discuss any matter in respect of the goods please contact Customer Service on +44 (0)20 7724 2900 or email us at email@example.com.
Your use of this Website and any purchase by you of any goods from REN Ltd shall be governed by English law and the parties here to submit to the exclusive jurisdiction of the English courts.
Free Delivery applies to online orders over £30 with Standard Delivery to the UK.
You have received this email as you requested a subscription to the REN Clean Skincare newsletter.
We have taken great measures to ensure that your visit to REN's website is an excellent one and that your privacy is constantly respected. If you have any questions, comments, or concerns about our privacy practices, please contact us by email at firstname.lastname@example.org.